Q: What kind of gold or jewelry will you accept?
A: We generally accept ALL gold and silver items sent to us and guarantee to have your check sent to you within 24 hours.

Q: Is the gold package free?
A: Yes! And the best part is, you are under no obligation to send us your scrap gold or jewelry, even if you have already requested a gold package. Shipping is also pre-paid if you do decide to send us your gold or jewelry.

Q: I have fine jewelry and would like some extra security in terms of packaging. Must I use my own packaging or will you supply me with extra packaging materials?
A: Our standard gold package comes with a very heavy duty DuPont Tyvek™ bag. While these bags will generally be enough for any item you wish to send us, if you have any concerns, please call us at 1-888-920-5111 and we can assist you in determining if you need additional packaging materials.

Q: Is the gold package insured in case it gets lost/damaged by the postal service?
A: As found in our Terms and Conditions, we insure each of our gold packages in case of lost items. The maximum value of the insurance is $80US.

How to Sell Scrap Gold Online